Microsoft Xbox 360 Support Website

I was over at my friend’s house the other day and asked if he had heard that Microsoft had extended it’s Xbox 360 warranty from 1 year to 3 years.  He asked why, and I told him I heard they were receiving so many complaints about the systems breaking just after the year warranty was up that they had to extend it to take care of the customers.  The ironic part of the story is no sooner had I finished telling him this that his xbox came up with an error message and had 3 red lights on the console lit up.  The message told him to contact Xbox support.

So what do you do if your 360 breaks for no reason?  Well, it looks like Microsoft has created a repair tracking section on the Xbox 360 website.  To use this section of the website, you need to register you 360, enter your Windows Live ID (which you already have if you use xbox live) and schedule a repair for your 360.  The website will tell you the status of you repair and keep you informed of the progress. 

 I guess it is a nice feature to add for the apparent high number of problems that have been occuring with the 360 (although I haven’t had any problems with my 360 Elite yet… knock on wood).  It would be nice if they could make a system that didn’t have these problems in the first place.  So one day if you’re playing Tiger Wood Golf and you get a 3-lighted ring on your xbox, you’ll know what to do to get you system back up and running as soon as possible (I’m not sure how fast the turnaround time is however, since I haven’t gone through it yet).